Norwich Hotels
FAQ introduction: "Hello and welcome! Our team is dedicated to providing you with support every day of the week, so please don’t hesitate to reach out whenever you need assistance. To help you find answers, we’ve compiled a list of frequently asked questions below. We are committed to ensuring your experience is smooth and enjoyable!"
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Q: Will I receive a booking confirmation after making a reservation?A: Yes, upon making a reservation with StayNorwichApartments, you will receive a detailed booking confirmation via email. This confirmation will include all necessary information about your stay, such as check-in and check-out times, apartment details, and any other relevant instructions to ensure a smooth and enjoyable experience. If you do not receive your confirmation within 24 hours, please contact our customer service team at admin@staynorwichapartments.com or call +44 (0) 1603-477-522 for assistance.
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Q: Is it possible to arrange an online viewing before booking at StayNorwichApartments?A: Yes, at StayNorwichApartments, we understand the importance of ensuring our accommodations meet your expectations before you commit to a booking. Therefore, we offer online viewings of our properties. Please visit our online viewing page or contact our customer service team at admin@staynorwichapartments.com to schedule a viewing.
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Q: Is there an out-of-office hours contact for urgent issues at StayNorwichApartments?A: Yes, at StayNorwichApartments, we prioritize your comfort and peace of mind. We provide an around-the-clock contact number that guests can use for any urgent issues that may arise outside of regular office hours. This dedicated service is part of our commitment to ensuring a seamless and enjoyable stay for all our guests. Our team is always ready to assist you, no matter the time of day. For urgent issues, please call +44 (0) 1603-477-522.
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Q: Can I extend my stay or booking at StayNorwichApartments?A: Yes, it is possible to extend your stay or booking at StayNorwichApartments, depending on availability. We understand that plans can change, especially for contract workers, tradesmen, corporate clients, and individuals who may require flexibility in their short-term rental accommodations. To extend your stay, please contact our reservations team as soon as possible to check current availability and discuss the terms of the extension. Early communication will help us better accommodate your needs and ensure a seamless continuation of your stay in our quality furnished apartments. You can reach us at admin@staynorwichapartments.com or call +44 (0) 1603-477-522.
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Q: Is there an office where we can discuss our group booking requirements at StayNorwichApartments?A: Yes, StayNorwichApartments has a dedicated office where you can discuss your group booking requirements in detail. Our professional team is committed to helping contract workers, tradesmen, corporate clients, and individuals find the perfect short stay rental accommodations in Norwich. To ensure that we provide you with the best service possible, please contact us in advance to schedule an appointment. This way, we can prepare all necessary information and ensure that your visit is as productive and efficient as possible. Our office is conveniently located at 17 Colegate, Norwich, Norfolk, NR3 1BN, UK. We look forward to assisting you with your group booking needs.
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Q: Is the WiFi included in the cost of the rental price at StayNorwichApartments?A: Yes, at StayNorwichApartments, high-speed WiFi is included in the cost of the rental price. We understand the importance of staying connected, whether you're a contract worker, tradesman, corporate client, or an individual seeking quality furnished rentals. Our aim is to provide a seamless and convenient experience for all our guests, ensuring that you have access to all the essential amenities, including reliable internet service, to make your stay as comfortable and productive as possible.
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Q: Can you guarantee a parking space with my booking at StayNorwichApartments?A: At StayNorwichApartments, we understand the importance of convenient parking for our guests. While we strive to provide ample parking options, we cannot guarantee a dedicated parking space with every booking. We recommend reaching out to our customer service at the time of your booking to discuss parking availability and options.
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Q: Are towels, bedding, kitchen plates, pots, pans, and utensils also provided at StayNorwichApartments?A: Yes, at StayNorwichApartments, we ensure that all our guests have a comfortable and convenient stay. Each of our rental accommodations comes fully equipped with essential amenities, including clean towels, high-quality bedding, as well as a full range of kitchenware such as plates, pots, pans, and utensils. Our goal is to provide a home-away-from-home experience, making our apartments ideal for contract workers, tradesmen, corporate clients, and individuals seeking quality furnished rentals in Norwich. Whether you're staying for a short-term project or an extended period, you’ll find everything you need for a pleasant and hassle-free stay.
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Q: Can StayNorwichApartments arrange accommodation for large groups?A: Yes, StayNorwichApartments can efficiently arrange accommodation for large groups. We specialize in providing short stay rental accommodations that are perfect for contract workers, corporate clients, and individuals seeking quality furnished rentals in Norwich. Our portfolio includes a variety of spacious apartments that can be configured to host sizable groups comfortably. Please contact our reservations team to discuss your needs, and we'll ensure a seamless and comfortable stay for your entire group.
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Q: Can you send my company an invoice to confirm a booking at StayNorwichApartments?A: Yes, StayNorwichApartments is happy to provide an invoice to confirm your booking. Once you have selected your desired apartment and finalised the booking details, please contact our customer service team with your company's billing information and the specifics of your stay. We will then issue a detailed invoice promptly for your records. This service is particularly beneficial for contract workers, tradesmen, corporate clients, and individuals who require documentation for accounting and reimbursement purposes. Our team aims to make your booking process as smooth and professional as possible.
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Q: Do you have a minimum stay policy?A: At StayNorwichApartments, we understand the diverse needs of our guests, from contract workers and tradesmen to corporate clients and individuals seeking quality furnished rentals. To accommodate various stay durations, we have a flexible minimum stay policy that differs depending on which of our apartments you are booking. This will be outlined when you make a reservation.
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Q: What payment methods do you accept at StayNorwichApartments?A: At StayNorwichApartments, we strive to make the booking and payment process as convenient as possible for our guests. We accept a variety of payment methods including major credit and debit cards such as Visa, MasterCard, and American Express. Additionally, we offer the option to pay via bank transfer for corporate clients and contract workers who prefer this method. For guests booking through online platforms, we also accommodate payments via Stripe. Ensuring a seamless and flexible booking experience is part of our commitment to providing quality furnished rentals for all our clients, whether they are tradesmen, corporate guests or individual travelers. If you have any specific payment requirements, please contact our customer service team, who will be happy to assist you.
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Q: Do you provide secure accommodation at StayNorwichApartments?A: Yes, StayNorwichApartments prioritizes the safety and security of all our guests. Our apartment hotel accommodations are equipped with modern security features, including secure entry systems, 24/7 surveillance cameras in common areas, and on-site staff to address any concerns promptly. Additionally, each apartment is fitted with secure locks and, where applicable, safes for your valuables. We strive to provide peace of mind so that our contract workers, tradesmen, corporate clients, and individual guests can focus on their work or leisure during their stay. Your safety is our top priority.
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Q: Do you take bookings for 30-night stays, and if yes, is weekly housekeeping included in the booking price?A: Yes, StayNorwichApartments does accept bookings for 30-night stays. We understand the needs of contract workers, tradesmen, corporate clients, and individuals seeking quality furnished rentals for extended periods. For stays of 30 nights or more, weekly housekeeping services are indeed included in the booking price. This means our guests can enjoy a clean and comfortable living space without any additional cost, allowing them to focus on their work or leisure activities in Norwich.
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Q: Can I make changes to my reservation/booking at StayNorwichApartments?A: Yes, you can make changes to your reservation or booking at StayNorwichApartments. We understand that plans can change, and we aim to be as flexible as possible to accommodate your needs. To modify your reservation, please contact our customer service team at least 48 hours prior to your scheduled check-in date. Changes are subject to availability and any difference in rates, and additional fees may apply. For detailed information on our modification policy and any potential charges, please refer to our Terms and Conditions on our website or reach out to us directly. Our team is here to assist you and ensure your stay with us is as comfortable and convenient as possible.
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Can I/we arrive early to drop off our luggage?In most cases yes, please ask at the time of making your booking.
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Q: Do I have to pay a security or damage deposit for my stay at StayNorwichApartments?A: At StayNorwichApartments, we understand the importance of flexibility and convenience for our guests. For most of our short stay rental accommodations, we do require a security or damage deposit. This deposit serves as a precautionary measure to cover any potential damages that might occur during your stay. The amount of the deposit will vary depending on the length of your stay and the type of apartment you choose. Rest assured, the deposit is fully refundable upon a satisfactory inspection of the apartment at check-out. Our aim is to ensure a seamless and worry-free experience for all our guests, whether you are a contract worker, tradesman, corporate client, or an individual seeking quality furnished rentals in Norwich. For detailed information on the deposit amount and terms, please contact our customer service team directly.
Welcome to StayNorwichApartments, your premier choice for serviced accommodation in the heart of Norwich city centre. Our prime location offers easy access to business hubs, local attractions, and essential services, making it perfect for both short-term rentals and extended stays. With over two decades of experience in the hospitality industry, we are committed to delivering a high standard of service, ensuring your stay is as comfortable and enjoyable as possible. Whether you're here for business or leisure, we are committed to your satisfaction.